Chicago · Small-business consulting
Rambler Consulting Group
Consulting & Strategy · AI & Technology
The Challenge
A small business needed clearer task ownership, shift coordination and internal communication.
My Role
As an associate consultant, I helped understand the client’s workflow and translate its needs into a practical task-management solution.
My Approach
We mapped the workflow and clarified how tasks moved between staff. My work also included using Tableau for operational visibility.
Tools & Methodology
Client discovery · Workflow mapping · Tableau · System requirements
Results & Impact
The team helped implement a customized task-management platform. My résumé reports a 20% improvement in task completion after implementation.
Key Takeaways
A tool becomes useful when responsibilities and handoffs are clear enough for people to use it during a busy shift.